From our studio to your door, every order is handled with care and delivered with confidence.
Delivery across Canada and to the United States, with clear timing and careful handling.
Free Standard Shipping
Complimentary standard shipping on every Canadian order. Each piece is carefully packed before dispatch.
3-5 business days after dispatch
Express Shipping
Need it sooner? Select Express Shipping at checkout for a faster paid delivery option within Canada.
Typically 2 business days
Tracked & Signed
Every order ships tracked, with signature required on delivery.
Signature on delivery
We ship across Canada and to the United States. Delivery estimates are typical timelines and may vary by destination, weather, carrier volume, or remote-area service availability.
Final shipping method and delivery estimate are confirmed at checkout.
Region
Canada and United States
Standard Shipping
Free - 3-5 business days after dispatch
Express Shipping
Paid option - typically 2 business days
United States
US$25 flat rate - about 3-5 business days, duties included
Once your order ships, you will receive a tracking number by email.
Track Your Order ->
Returns are accepted within 14 days of delivery for unworn items in original condition and packaging. Custom, engraved, and bespoke Ring Builder creations are final sale. Return shipping is covered by Carat Theory for approved returns within Canada; for United States returns, return postage is the customer's responsibility.
01
Contact contactus@carattheory.com within 14 days of delivery with your order number.
02
Return unworn pieces in their original condition and packaging.
03
Use the return instructions we provide and keep your drop-off receipt.
04
After inspection, refunds are processed to the original payment method within 10 business days.
Standard shipping is free.
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